David Bissaillon, CIC- President   Dave joined the agency in 2011 and became President and owner in January 2019. He works primarily with business customers in assisting them with their insurance needs.  He also sells life insurance for SBM.  Active in the community for several years, he has 25 years’ experience in the insurance industry and formerly served as the President and CEO of the Berkshire Chamber of Commerce. 

Patricia Dean,- Customer Service Representative  Pat has been with the agency for over 40 years and helps personal and business customers with their automobile insurance needs. 

Nicole Wooley, CISR - Customer Service Representative  Nicole joined the agency in 2015 and is helping personal and commercial customers with their insurance needs.